By booking with Desertsteeds, you agree to the following terms and conditions. Our rides and activities are designed to provide a safe and enjoyable experience. Please read these carefully before making your booking.
All bookings are confirmed only after payment or a valid confirmation message is received. Booking slots are subject to availability and may be rescheduled due to weather or safety conditions.
Full or partial payment may be required to confirm your booking. Refunds are provided only if cancellations are made within the specified period or if Desertsteeds cancels due to unforeseen circumstances.
All guests are expected to follow our safety instructions at all times. We reserve the right to deny participation to anyone not adhering to guidelines or posing a risk to others or the animals.
In the event of bad weather or operational issues, bookings may be postponed or rescheduled. We will notify customers and offer alternate dates at no additional cost.
Please keep your personal items safe. Desertsteeds will not be responsible for loss or damage of belongings during the ride.
By proceeding with your booking or participating in any of our activities, you acknowledge that you have read and agreed to these Terms & Conditions.